A. W. W. V. Valenza and Suharini, “The Influence of Service Quality and Consumer Satisfaction on GrabBike Customer Loyalty in Depok City: PENGARUH KUALITAS PELAYANAN DAN KEPUASAN KONSUMEN TERHADAP LOYALITAS PELANGGAN GRABBIKE DI KOTA DEPOK”, Ekonomipedia, vol. 3, no. 2, pp. 423–437, Sep. 2025.